Handcrafted bamboo steamer
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Description
Crafted from 100% natural bamboo, our handcrafted bamboo steamer is the perfect kitchen companion for healthy, flavorful meals. Available in three convenient diameters: 18cm, 21cm, and 30cm, catering to different meal sizes. Whether you're steaming buns, dumplings, vegetables, or fish, the bamboo steamer ensures your food retains its natural moisture and absorbs the delicate aroma of bamboo during the steaming process.
Why You’ll Love It:
- Natural Bamboo: Made from eco-friendly bamboo, free from chemicals, for a natural, safe, and sustainable cooking experience.
- Aromatic Flavor: After steaming, your food will have a subtle and enticing bamboo aroma that enhances the taste.
- Durable & Multi-sized: Choose from 18cm, 21cm, or 30cm to suit small or large meals. Easy to stack for multi-level steaming.
Usage Instructions:
- After each use, the steamer lid may not require thorough washing. A quick wipe with a damp cloth is sufficient, while the steamer base can be cleaned with water. If there are any food residues stuck to the lid, wash it with water and dry it promptly to prevent mold and ensure the steamer’s durability. Proper care will also maintain the tight seal of the steamer for better performance.
Please Note:
- The Steamer Lid and Steamer Base are sold separately to accommodate customers who prefer to purchase multiple bases for stacking and creating multi-layer steamers. This allows for more flexibility in customizing your steamer according to your needs.
- Since this is a product made from natural bamboo, some slight variations in texture and color may occur. These natural imperfections are normal and not considered defects.
- To maintain the steamer's longevity, avoid prolonged soaking in water and always allow it to dry completely after use.
- Use parchment paper or leaves at the bottom to prevent food from sticking and to make cleaning easier.
Refund Policy
Thank you for shopping at Bambooism. We want to ensure that you are satisfied with your purchase. Please carefully read our refund and exchange policy to understand your rights and our obligations.
1.Refunds
Eligibility for Full Refunds:
You may request a full refund within 14 days of receiving your item, under the following conditions:
- The product is returned in its original condition, unused, and in its original packaging. The product must be suitable for resale.
- If the product you received is defective, damaged, or significantly different from the description provided, you are entitled to a full refund.
Refund Process:
To initiate a refund, please contact our customer service team through our online chat (Tidio) available on our website. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed, and a credit will be applied to your original method of payment within 30 days.
2.Exchange Policy
If you wish to exchange a product, please contact us within 14 days of receiving your item through our our online chat (Tidio). The product must be unused and undamaged, in its original packaging, and in the same condition that you received it.
3.Custom Products
Please note that custom products are non-exchangeable and non-refundable unless they arrive damaged or defective.
4.Shipping Times
Most of our products are shipped directly from China, with an estimated shipping time of 15 days. Please note that some products are handmade and may require an additional 3-5 days for crafting.
